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Terms & Conditions

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Last updated: April 2025

Please read these Terms and Conditions carefully before using services provided by SPLS Automobile Ghana Ltd ("the Company", "we", "our", or "us"). By engaging our services you agree to be bound by these terms.

1. Services

SPLS Automobile Ghana Ltd provides multi-brand car service and repair at our premises on Accra–Aflao Road, Tema, Ghana. We reserve the right to refuse service at our discretion.

2. Estimates & Pricing

All pricing displayed on our website or communicated verbally is indicative only. A confirmed quotation will be provided before any work begins. We will not proceed with work beyond what has been agreed without your prior authorisation. Prices are quoted in Ghanaian Cedis (GH₵) and include applicable taxes unless stated otherwise.

3. Vehicle Drop-Off & Collection

You must be the registered owner of the vehicle or have the owner's written authorisation to have the vehicle serviced. The Company accepts no liability for vehicles left on our premises beyond the agreed collection date.

4. Parts & Warranty

We use genuine OEM or manufacturer-approved replacement parts where possible. All parts and labour carry a limited warranty of 90 days from the date of service. This warranty does not cover damage caused by misuse, accident, or normal wear and tear.

5. Liability

The Company's liability shall be limited to the cost of the service provided. We shall not be liable for any consequential, indirect, or incidental damages. Your statutory rights are not affected by these terms.

6. Payment

Payment is due upon collection of your vehicle. We accept cash, mobile money, and bank transfers. Outstanding balances may result in the vehicle being held until payment is received in full.

7. Complaints

If you are dissatisfied with our service, please contact us within 14 days of collection. We are committed to resolving all complaints fairly and promptly.

8. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of the revised terms. The latest version will always be available on this page.

9. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Ghana. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ghana.